We do not offer refunds, although you are welcome to transfer your ticket, providing you advise us in writing before the event. Email firstname.lastname@example.org with any changes.
You can substitute delegates at any time – providing you let us know before the day. Email email@example.com with any changes.
We reserve the right to make changes to our schedule, including speakers, if required. We’ve not had to make substitutions in the past, but speakers may need to pull out because of illness or travel disruption. In such cases, we would endeavour to find a suitable replacement.