What do your clients really mean?
Jackie Kingsley and Carla Dobson-Elliott
Ever received a piece of feedback that’s left you baffled?
We know the feeling.
Jackie and Carla explore how to become fluent in the mystical language of ‘stakeholder’ and recommend ways to respond to feedback that will help you make the amends process oh so much simpler.

About the Speaker
Jackie Kingsley and Carla Dobson-Elliott
Jackie and Carla jointly head-up the editorial team at Sticky, leading on all things word-related.