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Identify what matters most to people (their top tasks) and what matters least (their tiny tasks).
Top Tasks is a robust research method that has been developed over fifteen years and is used by hundreds of organizations including Toyota, Microsoft, Cisco, the WHO and European Union.
Hear from Gerry McGovern, who developed Top Tasks, about the most essential things to do when running a Top Tasks project.
About the Speaker
Gerry has developed Top Tasks, an information design framework that helps identify what truly matters to people, design an information architecture, and measure the ability of people to complete top tasks.
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